Canadian Women & Sport is dedicated to creating an equitable and inclusive Canadian sport and physical activity system that empowers girls and women—as active participants and leaders—within and through sport. With a focus on systemic change, we partner with sport organizations, governments, and leaders to challenge the status quo and build better sport through gender equity.
Femmes et sport au Canada se consacre à la création d’un système canadien de sport et d’activité physique qui valorise les filles et les femmes — en tant que participantes actives et chefs de file — avec et à travers le sport. En mettant l’accent sur un changement systémique, nous nous associons avec les organismes sportifs, les gouvernements et les chefs de file pour remettre en question le statu quo et améliorer le sport grâce à l’égalité des sexes.
At Canadian Women & Sport, our technology team plays a critical role in enabling data-driven decision-making, ensuring compliance with privacy regulations, and supporting programs, fundraising, and organizational operations. By maintaining strong systems and integrations, this role ensures our staff have the tools and information they need to drive measurable impact for women and girls in sport.
Position Summary
We are hiring a Technology Systems Administrator to lead the configuration, administration, and information architecture of our CRM and related digital tools. This is a highly technical, hands-on role with a strong focus on CRM architecture, data governance, and systems integrations. The successful candidate will bring deep expertise in CRM administration, data architecture, and compliance frameworks, ideally as a certified database administrator.
Reporting to the Director of IT, the Technology Systems Administrator will oversee all core CRM functions, design and manage integrations with third-party platforms, and ensure data integrity, privacy, and accessibility across the organization.
CORE RESPONSIBILITIES
CRM Configuration & Information Architecture (40%)
- Configure and maintain CRM, including users, roles, workflows, deduplication, and reporting. - Design and manage CRM information architecture, ensuring scalability and usability across teams. - Maintain documentation, data models, and dictionaries to support evaluation and reporting frameworks.
Integrations & Automation (30%)
- Design, build, and manage integrations between third-party tools (e.g., Mailchimp, Jotform, Bubble, Submittable) and the CRM. - Implement automation workflows using integration platforms (Zapier, Make, or similar). - Oversee vendor collaboration for advanced integration and customization.
Data Governance, Compliance & Reporting (20%)
- Ensure compliance with Canadian privacy laws, GDPR, and other applicable regulations. - Lead operational data governance including schema design, validation, deduplication, and cross-system sync. - Build and maintain dashboards and reports to support fundraising, programs, and impact measurement.
Staff Support & Vendor Coordination (10%)
- Provide staff training and support on CRM and core tools. - Maintain SOPs and internal knowledge base. - Coordinate with managed IT service providers, developers, and consultants when required.
KEY OUTCOMES OF SUCCESS
- CRM is optimized as the single source of truth, with strong information architecture and governance. - Seamless integrations between CRM and third-party platforms support efficient workflows. - Data integrity and compliance frameworks are consistently enforced. - Staff are well supported with training, documentation, and responsive troubleshooting. - Reliable dashboards and reporting enable evidence-based decision-making across the organization.
KNOWLEDGE, SKILLS AND ABILITIES
Requirements: - Minimum 5 years experience in CRM configuration and administration. - Proven expertise in information architecture and data governance. - Demonstrated ability to design, build, and manage integrations between CRMs and third-party tools. - Experience ensuring compliance with Canadian privacy laws and/or GDPR. - Preference for candidates who are certified database administrators. Strong assets: - Bilingualism (English & French). - Experience training staff and building internal documentation. - Familiarity with SaaS tools commonly used in non-profit environments.
DETAILS
This is a full-time, permanent, and remote position with the option of flexible working hours (core hours are 9am to 5pm, time zone dependent). Working remotely, this position will require occasional partner meetings and events in person. Hiring range is $70,000–$75,000 plus comprehensive health benefits. We determine starting salary based on the candidate’s experience alignment to the role and Canadian Women & Sport’s Core Competency Framework. This position requires some travel (minimum two times a year within Canada for team gatherings and as needed for events or project delivery).
SUBMITTING YOUR INTEREST
We prioritize equitable opportunities for all applicants and actively encourage those who identify as equity-deserving, underrepresented, marginalized, and/or oppressed to apply. This includes, but is not limited to, those who identify as 2SLGBTQIA+, Black, disabled/having a disability, Indigenous, People of Colour, and women or who may experience discrimination based on race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offenses, marital status, family status, disability, or any other characteristic protected by local law. Self-identification by candidates in the process is completely voluntary. Accessibility is important to us. We welcome and encourage applications from those who identify as disabled and/or having a disability. If you are a qualified candidate with a disability, please email us at info@womenandsport.ca if you require reasonable accommodation to complete this application. Accommodations are available on request for candidates taking part in all aspects of the selection process.
ABOUT CANADIAN WOMEN & SPORT
Sport truly is a powerful tool for social change. By empowering women and girls within and through sport, we can transform our sport system and our society for the better. We are dedicated to creating awareness for gender equity and driving systems change for women and girls in sports across Canada. With over 40+ years of expertise, we are the trusted source of information for a diverse group of stakeholders (federal & provincial governments, public & private organizations, educational, news and sports entities). We are industry leaders and a hub for community collaboration with a database of 12,000+ sports leaders across Canada. We have a social followership of 35,000+ sports enthusiasts representing all Canadian regions. Together we lead high impact gender equity work with precision and excellence.